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Guest 305 31st Aug, 2020

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                         Subject: We need more details from you
Dear MD SAMIUL ALAM,

Thank you for submitting the requested documentation. We have reviewed the information you provided, but until all requirements are met, we cannot lift the limitation on your account. We would appreciate your help to complete the steps outlined below, so we can review your account further.
 
Please copy and paste the following link (https://www.paypal.com/policy/hub/cip) to your browser and log in to your PayPal account to submit your documents.

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Business Info
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As a regulated financial institution, we're required to collect and verify certain information about your business. We did not receive a copy of your business documentation. You need to verify your business entity by providing us with a proof of business documentation.

What is a valid proof of business?

Please submit a copy of your Business Registrations (Business registrations, Memorandum/Article of Association, Certificate of Incorporation or equivalent).

This document(s) must collectively contain the following information:

• Who owns or controls your business,
• The business name, registration number, and
• The latest validity period of the business.

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Letter of Authorization
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The document we received from you could not be accepted as a Letter of Authorization. This document needs to be signed by an authorized manager or owner and give the holder and operators the right to act on behalf of your business. Please provide us with a valid document.

IMPORTANT NOTE:
• This document needs to be signed by an authorized manager or owner, giving the account holder and operators the right to act on behalf of the business.
• This document is required only if the individual operating the PayPal account is NOT listed on the business ownership/registration documents.
• Must show the first name, last name and position of the authorized representative.
• Must include date and signature.
• Must include the official company name and email address registered on the PayPal account.
• The document must be fully visible. Partial documents cannot be accepted as a valid Letter of Authorization.

To access the template for the Letter of Authorization, copy and paste the following link into the address bar:  https://www.paypalobjects.com/digitalassets/c/compliance/ch/en/loa.pdf

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Director/Beneficial Owner
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Complete the below sections using your word processor and then print the documents. For security reasons we are unable to receive your documentation via email. You can upload the documents to your PayPal account referencing the case ID mentioned in the Resolution Center.

• Provide the names, date of birth, nationality and the residential address of each member of Board of Directors

Name          Date of birth      Nationality      Residential address
_______________________ _______________________ _______________________ _____________________
_______________________ _______________________ _______________________ _____________________
_______________________ _______________________ _______________________ _____________________
_______________________ _______________________ _______________________ _____________________
_______________________ _______________________ _______________________ _____________________
_______________________ _______________________ _______________________ _____________________

• Provide the names, date of birth, the residential address, nationality and percentage owned in the company of any individual who owns more than 25% of the business (if it's another company, we need to have the name of an individual who owns 25% or more share of that holding company and not the name of the holding company itself).
 
If your business does not have Beneficial Owner(s) please provide the details for a Senior Management Official, who has voting rights or is in position to exercise significant authority over the finances and operations of the business, and add 0% into Percentage of Ownership field. Please upload a valid Proof of Identity for each individual.  Make sure to also update the full name, full residential address and verify that the Beneficial Owner is a physical person.

Name          Date of birth      Nationality      Residential address  % owned
_______________________ _______________________ _______________________ ____________________ _________
_______________________ _______________________ _______________________ ____________________ _________
_______________________ _______________________ _______________________ ____________________ _________
_______________________ _______________________ _______________________ ____________________ _________
_______________________ _______________________ _______________________ ____________________ _________
_______________________ _______________________ _______________________ ____________________ _________

If there is no individual who owns more than 25% of the business, please indicate this below.

__ No individual owns more than 25% of the business (please sign below if this is checked)
 
Signature by a director of the Company:  _______________________

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Provide us the Beneficial Owners of your company/business
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Please update/complete the information in the Beneficial Owner section and make sure to complete ALL fields.

Note:
• A beneficial owner must be a physical person, and
• Please ensure to include the percentage of ownership.

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Provide us the Office Bearers/Connected Parties of your company/business
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Please update/complete the information in the Office Bearer section and make sure to complete ALL fields.

Here's how to add this information to your business account:

1. Log in to your PayPal account.
2. Click "Profile" near the top right corner of the page.
3. Click "Profile and settings".
4. Click "Update" beside "Business information".
5. In the "Owners, directors and connected parties" section, where applicable, click "Add a beneficial owner", "Add an official bearer" or "Add an individual partner".
6. Enter the required information and click "Save".

Once completed, please send us a valid copy of Photo ID for the individuals declared.

Case ID: PP-009-540-357-718

Thank you for your understanding and support.

Sincerely,
Martinah
PayPal
                      
                                       
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